Postdoc Jobs
Senior Vice Provost for Student Success
Institution: University of Missouri - Kansas City
Location: Missouri, United States
Category: Executive - Academic Vice President and Provost
Posted: 04/27/2020
Application Due: 00/00/0000
Type: Fulltime


The University of Missouri-Kansas City (UMKC) is the largest comprehensive, fully accredited university in the Kansas City area and the only public research university in our community. We offer more than 125 academic areas serving more than 16,000 undergraduate, graduate and professional students from all 50 states and 85+ countries. UMKC grads are everywhere! And they’ve gone on to find success throughout the Kansas City community and beyond. 

UMKC has a strategic plan with five pillars: provide exceptional student learning, success and experience; become a thriving discovery enterprise; transform our community and region with impactful engagement; foster an environment of invigorating multiculturalism, globalism, diversity and inclusion; and develop a strong and resilient people, process and physical infrastructure.

We are building a community in which we support each other, learn from each other and grow together. The successful candidate will have a genuine enthusiasm for students and the university.

UMKC is proud to be one of this region’s premier institutions of higher education and our people are our most valuable asset. To deliver on our goals, we are committed to helping all UMKC Kangaroos become their best selves while striving for excellence in everything they do.

For more information about UMKC, visit You can also find us on Facebook, follow us on Twitter and see us on Instagram.


The Senior Vice Provost for Student Success will provide leadership and vision in administering a comprehensive portfolio of strategic initiatives that promote an exceptional student experience (recruitment, enrollment, onboarding, and learning) and enhance the student life experience at UMKC. Successful candidates will be visionary influencers who can effectively contribute to the successful attainment of strategic priorities, and will work collaboratively with faculty and staff to meet UMKC’s goals for retention, persistence, and timely degree completion, aligned with our mission as a public urban research university.

The Senior Vice Provost for Student Success reports to the Provost and Executive Vice Chancellor with a dotted reporting line to the Chancellor. This inaugural position is an integral part of the Provost’s senior leadership team, and must work effectively across administrative and academic units of the university to accomplish our goals and objectives. More importantly, this is a transformational opportunity for a student success professional with a deep commitment to inclusive excellence and partnerships with the academic programs to join the leadership team of an ambitious and student-focused Provost.

The portfolio of the Senior Vice Provost for Student Success include: Enrollment Management (Student Recruitment, Admissions, Financial Aid, and Orientation), Undergraduate Academic Advising (consolidation of cross campus advising staff into central unit), Career Services, Academic Support (Supplemental Instruction, Writing Studio, and Tutoring), Summer Bridge, Financial Management/Education Center and Graduation Help Desk.

General responsibilities for this position include:

  • Achieving the University's student success goals as outlined in the UMKC Strategic Plan

  • Achieving the University’s student enrollment growth goals as outlined in the UMKC Strategic Plan

  • Incorporating diversity, inclusion and equity principles in student success efforts in order to implement UMKC’s mission and vision

  • Creating, revising, implementing, assessing, and reporting outcomes of student success initiatives and related programs

  • Leading the development of high quality programs and institution-wide initiatives to enhance student engagement on campus and to improve student persistence and completion

  • Developing a culture that is based on growth mindset, is data-informed, and committed to continuous improvement

  • Remaining current regarding research, national trends, and best practices associated with student retention, completion and engaged learning

  • Overseeing periodic assessments of students and constituent groups’ perceptions toward achieving student success

  • Using data to assess the delivery quality of quality programs and services and ensure efficient use of institutional resources

  • Collaborating with faculty and leaders across the university to interpret data in planning and decision-making in order to influence and improve the student experience and student success

  • Building and maintaining strong cross-campus relationships with faculty and staff in support of student success

  • Providing unit leadership in hiring, development and evaluation of all staff reporting to this position

  • Partnering across the university to create a culture of care for students and colleagues

  • Committing to UMKC’s stated campus values and institutional mission

  • Other duties as assigned

Specific immediate responsibilities of this position include:

  • Reorganize and establish a centralized, caseload-based academic advising model that effectively utilizes standardized, proactive and targeted outreach to undergraduate students, client-centered practices, performance-based annual evaluations, and career-ladder opportunities for academic advising staff

  • Create a virtual, one-stop Graduation Help Desk that works with leaders in academic units and academic advising to assist undergraduate students in resolving roadblocks to timely graduation, as well as to identify common institutional barriers impacting timely graduation

  • Build a Financial Management/Education Center to provide financial literacy education and counseling to students and offer community outreach programs to middle and high school students in the Kansas-City metro area, as well as develop, implement and monitor an early alert system for financial-risk to better predict, identify and successfully intervene with students in need of financial assistance early on in their academic career

  • Work with the Office of Planning, Analysis and Decision Support to analyze and report on student success initiatives, and to build real-time dashboards that track enrollment, retention, persistence, graduation rates, SCH completion, etc. on a daily basis

  • Implement and regularly convene a University Student Success Advisory Board that includes leaders in Academic Affairs, Student Success, Student Affairs, and Business Affairs, working in partnership to address policies, procedures, workflow processes, and student success efforts that better serve the needs of UMKC students

  • Address challenges with technology tools that support student recruitment, enrollment, persistence, completion and alumni learner engagement

  • Coordinate the offering of retention grants for juniors/seniors who are on track to graduate but experience financial barriers to degree completion

  • Enhance onboarding practices and expand Summer Bridge programming for first-year students

  • Scale-up, maintain and monitor a robust classroom-to-career experiential learning initiative, through partnerships with Career Services and the academic programs, which expands the use of e-portfolios to track experiential learning opportunities and marketable skills acquisition

  • Scale-up the use of predictive analytics tools (Civitas Illume, Civitas Impact, Civitas Clear Scholar) with a campaign of personalized nudges for key student demographic groups by identifying and/or reexamining success marker/critical courses that are pivotal to degree completion

  • Partner with senior leadership team to design and implement programs to address barrier or challenge courses for students, experiential learning, block scheduling and support for the First Semester Experience course

  • Partner with the Dean of Students in creating and maintaining Centers for First-Generation students, Transfer students and Veterans that provide specialized support programs to these important student groups

Minimum Qualifications:

  • Earned Doctorate or terminal degree, with tenure line negotiable for qualified candidates

  • At least 5 years of demonstrated success in leading student success initiatives at the College/University level

  • Successful leadership and management experience in higher education

  • Understanding of higher education culture and practice

  • Successful College/University teaching experience

  • Excellent organizational skills

  • Excellent interpersonal, oral and written communication skills

  • Experience collaborating with diverse stakeholders

Preferred qualifications:

  • At least 10 years of demonstrated successful leadership at the College/University level

  • Demonstrated successful experience leading University student success initiatives with identified target metrics

  • Demonstrated successful experience using data to support work focused on improving student success for all student groups


UMKC offers a competitive salary, affordable medical and dental plans (no waiting periods), 403(b) savings plan, and University paid long-term disability and life insurance benefits.


Register to submit your materials online at Nominations and inquiries, which will be treated in confidence, are welcomed and should be sent to: Applicants who wish to apply should submit a letter expressing interest in and perspectives on the position, curriculum vitae, and other materials supporting candidacy, including names and contact information for at least four references to References will not be contacted until advanced stages of screening, and candidates will receive prior notification. Applications will be reviewed until position is filled. Applications should be submitted by June 30, 2019 for fullest consideration.

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. All final candidates will be required to successfully pass a Criminal Background Check prior to beginning employment.

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