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Director of Student Services - Los Banos
Merced College in Merced, California
 
 
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Date Posted February 10, 2020
Category
Admin-Student Affairs and Services
Salary $73,836.00 - $114,681.00  USD Per Year
Employment Type Full-time
Application Deadline 03/27/2020
 
 
 

This is a categorically funded assignment contingent upon year-to-year funding.
additional compensation for doctorate
Salary placement commensurate with experience


The Director of the Student Services position in Los Banos requires a dynamic leader committed to student success.  This is an exciting time to be a part of community college education and an opportunity to join a team committed to improving student outcomes.  This leadership position will be working with talented managers, classified professionals, and faculty.  This position will be responsible for the day-to-day activities and coordination of Student Services in Los Banos.  Merced College values innovation and is looking for someone to join our leadership team that is willing to embrace challenges and remove obstacles for student success.

Merced College is a midsized community college located in California's Central Valley. Founded in 1962, the college serves more than 16,000 students with room to expand on its 267 acre main campus and 120 acre Los Banos site. The Los Banos Campus of the Merced Community College District is a full service college center located approximately forty miles west of Merced. At least 135 classes are taught each semester in a wide variety of disciplines, with coursework ranging from developmental to transfer level. The campus enrolls about 1,800 students from the western side of Merced County. There are over 20 full time professors and approximately 40 adjunct faculty members. Merced County offers historical sites, affordable housing, access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded, growing community includes multiple biking and walking trails as well as access to several lakes – large and small – throughout the county.

Merced College Vision
Merced College will provide transformative and empowering educational experiences to meet student and community needs.

Merced College Mission
Growing our community through education and workforce training:

  • lifelong learning

  • basic skills

  • career technical education

  • transfer

  • degree/certificate programs

Ensuring student success through equitable access, continuous quality improvement, institutional effectiveness, and student achievement.

GENERAL DESCRIPTION

Under the general direction of the Vice President of Student Services (VPSS) and the Dean of Los Banos Campus coordinate and assist in the development, implementation, review and revision of procedures for various phases of the Los Banos Campus (LBC) student services functions; train, supervise and evaluate assigned classified and hourly personnel; and oversee various services, activities and programs at the Los Banos Campus.

 

 

Examples of Duties

Essential Functions:

  • Assist the VPSS/Dean in planning, coordinating, and supervising assigned student services professionals and functions of the LBC student services area; assist in the review of LBC student services procedures; recommend, and evaluate appropriate changes; assist the VPSS/Dean with long-range planning for student services

  • Responsibility for the selection, training, supervision, and evaluation of assigned classified and hourly personnel; interview prospective hourly employees, tutors, and student worker employees; make recommendations regarding employment; schedule and assign work; arrange for substitutes and extra coverage as necessary; assure that work is performed in a competent and timely manner

  • Assist the VPSS/Dean with coordination of student services activities including Student Equity and Achievement Program (SEAP), counseling, admissions, financial aid, health services, Transfer Center, EOPS, assessment, fiscal services, DSPS, student equity and success, and other activities; maintain yearly calendar for LBC student services activities

  • Review local, state and national regulations and monitor college policies related to student services and support programs

  • Communicate with Admission and Records personnel to organize and oversee the registration process at the LBC; implement established registration guidelines and procedures

  • Supervise processing of admission, special programs, and financial aid application forms, transcripts requests, records or other information

  • Consult with departments and attend meetings and conferences to maintain policy and procedural knowledge for LBC student services operations; serve on college committees as appropriate; facilitate scheduling of workshops and activities to create a sense of community for students

  • Develop and maintain constructive contact, working relationships, and community involvement with educational and governmental entities to engage with the community

  • Maintain records and prepare a variety of complex and inter-related reports and student files including confidential records

  • Develop and maintain assigned budgets and manage financial resources consistent with District policy and sound financial management principles

  • Responsibility for, under the direction of the VPSS and Student Service Program Review Coordinator, the coordination and writing of the LBC Student Services Program Review and Student Services SLOs/SAOs

  • Perform computer operations to update student records and verify student information; enter and retrieve a variety of information and reports as necessary; coordinate hardware maintenance; maintain current knowledge of technologies in computer hardware and software

  • Recommend selection of equipment to be purchased; verify completed work orders for accuracy and completeness

  • Provide programmatic technical assistance to LBC student services professionals, faculty, students, and public

  • Serve, as needed, as an evening duty administrator to maintain LBC student services operations after normal work hours of the District

  • Responsibility for the coordination of LBC Student Success initiatives, including, but not limited to study sessions, tutoring, student success workshops and other basic skills initiative projects

  • Perform other duties as assigned

Knowledge of:

  • Laws, rules, regulations, policies and procedures relating to student services operations

  • SARS software management

  • Student Success and Support Programs (SSSP) and Student Equity Programs

  • Principles and practices of supervision and training

  • District organization, operations, policies and objectives

  • Principles of procedures and record keeping

  • Modern office procedures, methods and equipment

  • English language usage, spelling, grammar, and punctuation

  • Interpersonal skills using tact, patience, and courtesy 

Ability to:

  • Analyze situations accurately and adopt an effective course of action

  • Operate a variety of office equipment including a computer terminal

  • Train, supervise, and evaluate personnel

  • Compile and maintain accurate and complete records and files and prepare reports

  • Work confidentially with discretion

  • Work independently in the absence of supervision

  • Plan and organize work to meet schedules and timelines

  • Interpret, apply, and explain laws, regulations, policies and procedures related to assigned functions

  • Prepare analytical reports, proposals and other written plans for the VPSS, Dean and/or other departments as needed

  • Communicate both orally and in written form in English using correct grammar, vocabulary, spelling, and punctuation

  • Establish and maintain effective working relationships with those contacted in the course of work

 

Typical Qualifications

Required

  • Master's degree from an acceptable accredited institution and one year of formal training, internship, or leadership experience reasonably related to the administrative assignment AND

  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

Desired:

  • Three years of progressively responsible management or coordination experience

  • Experience working in a California Community College

  • Experience providing direct supervision of employees

 

Supplemental Information

How to Apply:   Candidates will submit a complete application on the Merced College career pages at https://www.governmentjobs.com/careers/mccd
 

  1. Letter of interest addressing your qualifications for the position

  2. Resume

  3. List five professional references

  4. Legible unofficial college transcripts (undergraduate and graduate).  Transcripts must include the degree major and date the institution granted the degree.   Official copies are not required unless applicant is hired. 

  5. Foreign transcripts must include a U.S. evaluation and translation. http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf (Download PDF reader)

  6. Diversity Statement: Provide a statement about yourself that specifically demonstrates sensitivity to the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students and the community at large.  Your response is limited to one (1) page.

 
Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.  
 
Interview Information: Those applicants deemed most qualified for the position will be invited to appear for oral interviews before a screening committee. The interview process may include a pre-interview writing assessment. Finalist interviews with district administrators will follow the same or next day. A limited number of candidates will be invited to interviews. Expenses for travel and accommodations will be the responsibility of the candidates.
 
Employee Benefits: The District pays (with small contribution from employee) health, prescription, vision and dental insurance premiums for the employee and dependents. Life and income protection insurance premiums are provided for the employee only, as well as paid vacation, sick leave, and holidays.
 
Condition of Employment: The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States.  Merced College does not sponsor visas.  An
applicant must be able to perform essential functions of the position with or without reasonable accommodations. All offers of employment are subject to approval by the Board of Trustees.

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